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草莓社区

,,We are on the journey to zero harm. We take a look at every aspect of care and how we can improve that care, improve that process to make sure that we do not have that fall, that infection. We have them for a short amount of time in ambulatory surgery, but you need to make them safe from the time they walk in until the time they鈥檙e at home recovering.,,

Karen Bewer - Director of Practice Operations - Advanced Pain Management

,,Joint Commission standards definitely help us focus on which aspects of care are most important when we鈥檙e looking at reaching zero harm. The idea of zero harm and high reliability is something that we learned about from 草莓社区, and we really try to take it to heart and bring that to the core of our service and mission. It really aligns very nicely with our mission, and vision, and goals.,,

Chelsea Collins - Director of Performance Improvement and Accreditation - Rosecrance Health Network, Rockford, IL

,,By following Joint Commission standards, we have been able to reduce catheter infection rates in patients. By collecting metrics and looking at trends, we can pinpoint changes and quickly react to improve the patient outcome.,,

Barbara Prosser, RPh - Vice President, Clinical Operations - Soleo Health

,,In addition to enhancing our performance improvement practices, and increasing our discipline, accountability, and sense of pride, preparing for Joint Commission accreditation helped us on our path to becoming a high reliability organization.,,

Leanne Roggemann - Director of Quality - Westfields Hospital and Clinic, New Richmond, WI

,,The way that accreditation helps in achieving zero harm is a focus on process improvement. There鈥檚 an old saying, 鈥淚f you鈥檙e not measuring it, you鈥檙e not managing it.鈥 And in order to improve quality you have to first decide what you鈥檙e going to measure, and figure out what those issues are, and then you will begin a journey.,,

Fred Benjamin, FACHE - Senior Advisor - Lexington Health Network, Lombard, IL